To access the WGEA Portal, the person completing the submission must have a Digital Identity (such as a myGovID). The person will need to be authorised to represent their employer for WGEA reporting, via a Relationship Authorisation Manager.
The person who will access the Portal to submit data will first need to establish their Digital Identity:
- Visit https://www.digitalidentity.gov.au/ to set up a Digital Identity
They will then need to have their credential authorised by a Relationship Authorisation Manager within their organisation:
- Visit info.authorisationmanager.gov.au to find out about authorisation
Please note that WGEA cannot assist or resolve any issues with the setup and authorisation of a Digital Identity credential (such as myGovID).
Resolving issues with a Digital Identity
Employers are responsible for maintaining the integrity of their business records and authorised users. Unfortunately, due to privacy laws, WGEA staff are unable to assist in identifying who the principal authority or authorisation administrator is for an employer.
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Experiencing an issue or receiving an error message in the myGovID app? Please see: mygovid.gov.au/need-help
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For help with common error codes relating to the Relationship Authorisation Manager (RAM) please visit: info.authorisationmanager.gov.au
Please notify WGEA via email if the error on screen specifically states to contact WGEA or contains the phrase 'force.com error'.