The Employer Portal access page explains how to access the Employer Portal to act on behalf of an organisation with WGEA. WGEA staff must not provide any information about a particular person or employer to anyone who is not authorised by the employer to act on their behalf.

You must access the Employer Portal to:

• prepare and lodge your Gender Equality Report
• generate reports and documents
• confirm or update your organisation's details
• lodge a support request. 

You must be authorised by your employer to act on their behalf via Relationship Authorisation Manager (RAM). WGEA cannot assist or resolve any issues with the setup and authorisation of digital ID credentials or RAM. 

To access the Employer Portal, you must:

• have a digital ID, such as ‘myID’ with at least basic identity strength, and
• be authorised by your employer to act on their behalf with WGEA via Relationship Authorisation Manager (RAM).

For information about setting up digital ID, refer to How to set up myID.

To access the Employer Portal, you must be authorised by your employer to act on their behalf via Relationship Authorisation Manager (RAM). 

RAM is an authorisation service that allows you to access government online services on behalf of an organisation. You need to link your digital ID, such as myID, to the organisation's Australian business number (ABN) in RAM. 

Important:

• Your organisation's principal authority or authorisation administrator manage who can act on their behalf. 
• WGEA staff are unable to assist in identifying who the principal authority or authorisation administrator is for an employer. 
• WGEA cannot add, remove or edit a user's access to the Employer Portal.  
• We recommend organisations have multiple reporting contacts with Employer Portal access.  
• Every new user must follow the steps outlined in Instructions to access the Employer Portal to set up access. 
• Employers are responsible for maintaining and updating their details and authorised users.

For further information and instructions, refer to:

• Relationship Authorisation Manager
• Get started | Relationship Authorisation Manager. 
• Principal authority | Relationship Authorisation Manager
• Authorised users and administrators | Relationship Authorisation Manager
• Set up authorisations | Relationship Authorisation Manager

Each reporting contact must set up their own access to the Employer Portal.

Step 1. If you do not already have a digital ID (such as myID), you must create one. Refer to How to set up myID | myID.

Step 2. Once you have digital ID, you must obtain authorisation from your employer to act on their behalf with WGEA. Refer to Relationship Authorisation Manager (RAM). 
 
Step 3. Once you have been authorised by your employer via RAM, log into the Employer Porting using your digital ID. This will create a new contact record for you within your organisation’s WGEA account.
 
Step 4. Once you have successfully logged into the Employer Portal, you must assign yourself a role (e.g. Primary Reporting Contact, Reporting Contact or CEO). Click on the 'organisation' tab on the blue menu bar across the top of the screen, then select 'Contacts'.  You must update your details to replace your personal email address with a work email address.

Important:

• We recommend all employers to establish multiple reporting contacts with access to the Employer Portal to ensure that technical issues or staff absences do not impact your ability to access the Employer Portal to meet your reporting and compliance requirements. 
• Every new user must take the above steps to set up access.  
• myID is an Australian government approved digital identity authoriser, protecting users' personal information, and the security of data within our system.  
• WGEA is unable to assist with setting up or using digital ID or RAM. If you require assistance, refer to Contact us | myID. 
• If you are unsure who your RAM administrator is, your finance department may be a good place to direct your investigation as they are often require access.  
• WGEA do not have any details of your RAM administrator, you must investigate internally.  
• Further support for RAM related enquiries can be found at RAM : Help | Contact Us.

Authorised contacts for any ABNs in your corporate group that form a submission group will have access to review and act on behalf of each ABN within the submission group.

Authorised contacts for the corporate group's parent entity can also act on behalf of every ABN in the corporate group that they have RAM Authorisation to act on behalf of.

Please note: any support resources on the setup and authorisation of digital ID credentials (such as RAM and myID) are educational. These products are supported directly by the Australian Taxation Office support team. WGEA cannot assist or resolve any issues with the setup and authorisation of digital ID credentials.

Unable to select different ABNs when logging into the Employer Portal?

• When adding a user’s authorisation in RAM for an ABN, the Principal authority or Authorised Administrator (whoever is taking the action) is required to set up agency access permissions according to the requirement of the user's role.
   
• If an organisation's RAM administrator doesn't grant a user sufficient permission for WGEA against an ABN, the ABN may not appear in the dropdown list when accessing WGEA’s Employer Portal.
   
• Refer to Relationship Authorisation Manager for further assistance or contact RAM support when you see errors such as the one below.
   

 Login issues that must be escalated to WGEA:

• If the error on the screen specifically states to ‘contact WGEA’ or contains the phrase 'force.com error' such as those displayed in the examples below.
  
  Example 1:

                 
             Example 2: 

• If you have followed the instructions within this Employer Portal Access page and are still unable to access the Portal, please contact us via the email template Employer Portal access - login issues and include a screenshot of the error message. This will help us to investigate and resolve the error.