After you submit your data, the reporting platform will check for errors, missing or unexpected data, and other data anomalies.
- An error is raised when part of your submission is not valid.
- When an error is detected on your uploaded file(s) it must be resolved and you must then reupload your file.
- You must resolve any errors detected before you can address any warnings or notifications.
Workplace Profile–related errors
Casual employees not reported correctly
- This error occurs when casual data is misreported or blended with fields for full-time/part-time employees.
- Every casual employee must be recorded as 'CE’ in Column G and 'Casual' in Column H.
Steps to resolve
1. Check and update each row listing in the reference field.
2. If Column G contains 'CE', Column H must contain ‘Casual’, and vice versa.
3. This error will not appear when you reupload your file and casual employees are recorded as 'CE' and 'Casual' in Columns G and H (respectively).
Non-numeric or blank salary and remuneration
- This error occurs when you enter a non-numeric (symbols or punctuation) or negative value for base salary and total remuneration in your Workplace Profile, or leave a mandatory cell blank.
- This may also be an issue with formatting changes to the file. Copy and paste your data into a fresh template (using a right-click to paste as 'values only').
Steps to resolve
1. Locate each data row with this anomaly and ensure each value provided is neither negative, non-numeric nor blank for each of the salary and remuneration cells.
2. This error will not appear when you reupload your file and all salary and remuneration cells are free of negative or non-numeric entries and are not left blank.
Invalid salary and remuneration values
This error occurs when the final base salary figure is higher than the total remuneration figure.
Unit level file
This error occurs when you provide a total remuneration figure lower than the base salary. Total remuneration = base salary + additional remuneration, so it can never be lower than the base salary figure.
Steps to resolve
1. In the Unit level template, make sure that the value recorded in Column L (total remuneration) is greater than the value recorded in Column K (base salary).
2. This error will not appear if you reupload your file and the base salary amount is included in the total remuneration amount, meaning the value in Column L is higher than (or the same value as) the value in Column K.
STP/payroll file
This error occurs when OTE (pro-rata or fixed) is less than the associated base salary amount (pro-rata or fixed).
- 100% of the base salary (pro-rata) amount must also go into OTE (pro-rata).
- 100% of the base salary (fixed) amount must go into OTE (fixed).
- If the OTE value is lower than the base value, it leads to a calculation error.
Steps to resolve
1. In the STP/payroll template, make sure that the value recorded in the OTE Column (pro-rata or fixed) is higher than the value recorded in the associated base salary column (pro-rata or fixed).
2. This error will not appear when you reupload your file if the base salary amount (pro-rata or fixed) is included in the OTE amount (pro-rata or fixed).
Repeat of a previous year’s submission
- This error occurs when you supply a dataset that is a repeat of a previous submission.
- You must not use contractual figures to provide salary information. Data entered for all employees should reflect what they were actually paid in the 12 months leading up to the selected snapshot date. We cannot accept this submission and it does not comply with your requirements to report data accurately.
Steps to resolve
1. Ensure you have not mistakenly re-used your file from last year and that the salary data being provided is accurate for the specific 12-month period being reported.
2. This error will not appear when you reupload your file and it contains a unique and accurate employee dataset.
Mandatory data is missing from your file
- This error occurs when mandatory information is missing from employing ABN, occupational category, gender, employment type, employment status, base salary, total remuneration, or industry class columns.
Steps to resolve
1. Review the columns and rows listed as missing mandatory values.
2. Update your template to complete all mandatory fields for each employee.
3. This error will not appear when you reupload your file and all mandatory cells for each employee have been completed.
Workforce Management Statistics–related errors
Parental leave – resignations exceed usage
- This error occurs when you report a higher number of employees of a specific cohort resigning on parental leave than the number of employees taking parental leave.
- The number of employees who resigned while on parental leave cannot be greater than the number of employees who were on parental leave.
Steps to resolve
- You must check and update the number of employees in each category for questions 5, 6 and 7 of the file.
- This error will not appear when you reupload your file and the number of employees in each category who resigned while on parental leave does not exceed the number taking parental leave.
Non-numeric or blank salary and remuneration values
- This error occurs when you enter a non-numeric (symbols or punctuation) or negative value in your Workforce Management Statistics file, or leave a mandatory cell blank.
- This may also be an issue with formatting changes to the file. Copy and paste your data into a fresh template (using a right-click to paste as 'values only').
Steps to resolve
1. Locate each data row with this anomaly and ensure each value provided is neither negative, non-numeric nor blank.
2. This error will not appear when you reupload your file and all salary and remuneration cells are free of negative or non-numeric entries, and are not left blank.